Responsible Gaming at aq990
aq990 believes that enjoying entertainment means staying within your limits. Our tools and guidelines help keep your gaming experience safe and enjoyable.
Responsible Gambling — Why It Matters
Online casino and betting are a source of entertainment for many people. But when gaming gets out of control, it can have a negative impact on personal, family, and financial life. aq990 always wants our players to have fun while keeping themselves protected.
We believe that awareness and the right tools can prevent problems before they arise. That is why aq990 has put multiple safety measures in place — from setting deposit limits to self-exclusion — so you always stay in control of your gaming.
Our Safety Tools
Deposit Limits
Set your own limits on how much you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. A waiting period applies if you want to increase your limit.
Time-Out
If you feel you need a break for a while, you can temporarily suspend your account for a set period. You can choose a time-out ranging from 24 hours up to six weeks.
Self-Exclusion
For long-term protection, you can opt for self-exclusion. This fully deactivates your account for a specified period, and opening a new account during that time is not possible.
Bet Limits
Set a maximum on how much you can wager at one time. With this limit active, placing a bet above the set amount will not be possible, which significantly reduces financial risk.
Session Time Limits
Set a time limit on how long you play in one sitting. When the time is up, the system will automatically alert you, so you can consciously decide whether to continue or stop.
Support Center
For any concerns about your gaming habits, speak directly with the aq990 support team. Our 24/7 live chat and email support are available in both Bengali and English.
Signs of Problem Gambling
If you notice any of the following signs in yourself or someone you know, it is time to seek help.
Using money meant for everyday expenses on gambling, or playing with borrowed money — this is a sign of serious financial trouble.
Placing more and more bets trying to win back money you have lost. This tendency only makes the situation worse.
Feeling the need to keep your gambling habit secret from family or friends.
Wanting to stop playing but repeatedly coming back, or being unable to stick to a decision to take a break.
Turning to gambling to relieve stress, loneliness, or anxiety — this signals a deeper problem.
Neglecting work, studies, or family responsibilities while gambling takes priority.
How to Activate Self-Exclusion
Activating self-exclusion at aq990 is simple and immediate. Follow the steps below.
Contact Live Chat
Visit the aq990 website and reach out to the support team via live chat or email. Our support team is available 24/7.
Choose a Duration
Let us know how long you want the break — options range from a short-term time-out to a long-term self-exclusion.
Account Deactivated
Once your request is confirmed, your account is closed immediately. It will not be possible to reopen it before the set period ends.
Receive Support Information
At the same time, we will provide you with information on professional support that can help you work through gambling-related issues.
Tips for Playing Responsibly
Set a Budget Beforehand
Decide how much you are willing to spend before you start playing. Once that budget is gone, stop for the day.
See It as Entertainment
Gambling is not a source of income — it is a form of entertainment. Winning is great, but it should not be the goal.
Do Not Decide on Emotion
Placing bets out of anger, sadness, or frustration only makes things worse. Play with a clear head.
Do Not Play with Borrowed Money
Never gamble with money that is borrowed or taken from someone else. This is a direct path to financial hardship.
Read the Bonus Terms
Before accepting any offer or bonus, read the terms and conditions carefully. aq990's bonus terms are straightforward and transparent.
21+ Age Policy
To open an account and play any game at aq990, you must be at least 21 years old. Age is verified at registration, and additional identification may be requested if needed.
aq990 is always committed to protecting minors. If you have an underage member in your household, please use parental control software on your device and keep your aq990 account credentials secure.
If You Need Support
If you have any concerns about gambling — whether for yourself or someone you know — the aq990 support team is always here for you. Get in touch with us:
-
Live Chat
Talk to us directly via the website's live chat. Available 24/7 in Bengali and English. -
Email
[email protected] — send us any questions or requests related to responsible gaming.
Your conversation will be kept confidential. Asking for help is not a sign of weakness — it takes courage.
Enjoy Safely and Responsibly
Play responsibly and enjoy the fun. Thousands of games are waiting for you at aq990 — slots, cricket betting, and much more.